Team & Settings

Team Members

Go to Team Members (admin/manager only) to manage your team.

Viewing Your Team

See all team members with their roles and departments. You can see who is active and who is deactivated.

Team members page showing member list with roles, departments, and status

Inviting a New Team Member

1. Click Invite Member
2. Enter their email address
3. Select their role (Admin, Manager, Agent, or Viewer)
4. Assign a department (optional)
5. Click Send Invitation

They receive an email with a link to set up their account.

Changing Roles

Click on a team member and update their role. Role changes take effect immediately.

Settings

Go to Settings in the sidebar to customize your account.

Profile

• Update your name, phone, and avatar
• View your role

Email

• Connect or disconnect your Gmail account
• Set up your email signature
• Configure auto-reply settings

WhatsApp

• View WhatsApp connection status
• Configure message settings

Preferences

• Default Cost Mode — Choose Auto (use rates database) or Manual (enter costs by hand)
• Default Currency — Set your preferred currency (EUR, USD, etc.)
• Default Tier — Set a default quality tier for new itineraries
• Default Margin — Set a default markup percentage

Settings page showing preferences section with cost mode, currency, tier, and language options

Working in Other Languages

Autoura handles client messaging in 29 languages. Client-facing documents — quotes, invoices, receipts, vouchers — are generated in English today; additional document languages are on the roadmap.

Translating a Conversation

1. Open a WhatsApp or email conversation
2. Open the translation panel on the message
3. The language is detected automatically; pick a different one if the detection is wrong
4. Use Re-translate if you want another pass

Replying in the Client's Language

The AI copilot drafts replies in whatever language the client wrote in. You review and approve every draft before it is sent — nothing goes out automatically.