Content Library & Documents

The Content Library, AI Prompts and Writing Rules entries in the sidebar’s Communicate group (admins and managers) holds the building blocks the AI uses to write your itineraries — reusable content, prompt templates, and house-style rules — plus the Documents hub for customer and supplier paperwork.

Content Library

Content Library stores reusable destination, attraction, and hotel content that feeds AI-generated itineraries:

  • Category Pills — Entries are grouped by category, each pill showing a count
  • Search — Find entries by name, description, or location
  • Cards — Each shows the category, name, location or duration, tags, the number of variations, and which tiers are still missing (tiers: Budget, Standard, Deluxe, Luxury)
  • Add Content — Create a new entry; existing entries can be viewed, edited, or deleted
Content Library page with category pills showing counts, the search bar, and content cards showing name, location/duration, tags, and variation count

Content Library page with category pills showing counts, the search bar, and content cards showing name, location/duration, tags, and variation count

Tiers matter: An entry with variations for every tier (Budget, Standard, Deluxe, Luxury) lets the AI describe the same attraction or hotel appropriately at any comfort level. The cards flag missing tiers so you know what to fill in.

AI Prompts

AI Prompts holds the prompt templates behind each kind of AI generation, grouped by purpose: full itinerary, day description, site description, email, WhatsApp, summary, and transfer. Each template stores:

  • A system prompt and a user prompt template with {{variables}}
  • The model and temperature to use
  • An active flag and a version number

A star marks the default template for each purpose. Templates can be viewed, edited, copied, or deleted.

AI Prompts page with templates grouped by purpose, showing each template's model, temperature, active flag, and version

AI Prompts page with templates grouped by purpose, showing each template's model, temperature, active flag, and version

Writing Rules

Writing Rules define the house style the AI follows when generating content. Each rule has:

  • Category — Tone, vocabulary, structure, formatting, or brand
  • Rule Type — Must Follow, Preferred, or Avoid, each with good and bad examples
  • Priority and Scope — Rules can apply everywhere or only to itineraries, email, or WhatsApp
  • Active Flag — Turn rules on and off without deleting them
Writing Rules page showing rules with their category, Must Follow / Preferred / Avoid type, good/bad examples, priority, scope, and active toggles

Writing Rules page showing rules with their category, Must Follow / Preferred / Avoid type, good/bad examples, priority, scope, and active toggles

Documents

Documents is a hub page that points you to where each kind of paperwork is generated — it is not a document list:

  • Customer Documents — Contracts and invoices, generated from an itinerary via Itineraries
  • Supplier Documents — Six types: hotel voucher, transport voucher, cruise voucher, activity voucher, guide assignment, and service order

To generate supplier documents, open any itinerary and use its Documents button — services are automatically grouped by supplier. Vouchers can be sent by Email or WhatsApp, and you can track each one’s confirmation status.

Documents hub page showing the Customer Documents section (contracts, invoices) and the Supplier Documents section listing the document types

Documents hub page showing the Customer Documents section (contracts, invoices) and the Supplier Documents section listing the document types

All Docs